Just in case you think communication is overrated...

What does your mum say you can do?

Top 20 #3 Check It Out

Ever had people make assumptions about you, and draw conclusions about you that were completely off base? Here's a technique you can use to elegantly set the record straight. The same tool also ensures we don't fall into the same trap! Whatever you "think" "intuit" or even "see" or "hear" going on - you can make sure you've got it straight, and other people do too, simply by "checking it out!" This slideshow shows you how:

Top20 #3 Check It Out

Where might this be useful for you?

The way I see it, the coolest people handle even the most difficult situations with cool, calm confidence - without putting people down!

You're welcome to download any of the presentations on this site. Embed them in blogs and websites, and email the link to friends and associates to spread the word. Every little bit helps!

Details of the remaining Top 20 Communication Skills will be featured in upcoming blog posts. If you'd like to get the information sooner you can get it here now.

What do you say to your kids on a daily basis?

Top 20 #2 Get Puzzled

If you get angry or intimidated when people are domineering, controlling, bossy or obnoxious, here's another technique that might help you out. The objective is not to inflame the situation - it's to add a little perspective to the situation. Instead of being upset or angry, imagine being puzzled, confused, or curious as to what's going on. Check out the slideshow to see how it plays out.

Top20 #2 Get Puzzled

hmmm... where can I use this?

Cool people handle ALL situations with cool, calm confidence!

You're welcome to download the presentation, embed it in your blog or website, and email the link to your friends to share the love!

Details of the balance of the Top 20 Communication Skills will be featured in upcoming blog posts. If you need the information sooner you can get it here now.

Top 20 #1 Pattern Interrupt

When a conversation starts to run off the rails... a "pattern interrupt" can turn things around, getting you back on track fast, and with "class" not "bite"! Check out the presentation to see how it works...

Top 20 Communication Skills #1 Pattern Interrupt

You're welcome to download the presentation, embed it in your blog or website, and email the link to your friends to share the love!

Details of the balance of the Top 20 Communication Skills will be featured in upcoming blog posts. If you need the information sooner you can get it here now.